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Account Suspended / No Cpanel Icons / Redirect to suspendeddomain.org

Admin
Admin
edited October 3 in News and Announcements

Does your website redirect to suspendeddomain.org? Are most of the icons missing from your control panel? That means your account is probably suspended.

Login to your InfinityFree client area and check the account status. If it's listed as Active in your account lists, it's probably just a temporary issue. If it's listed as Suspended, click the account username in the list.

In the next screen will be some details as to why your account is suspended, as well as instructions on what to do next.

For more information about the different suspension reasons, please see the FAQ article: https://infinityfree.net/support/my-account-was-suspended

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Comments

  • TWSICommunity
    TWSICommunity

    Thanks for telling us administrator :). I already submitted a ticket for my account to be activated and see what went wrong with the script.

  • Admin
    Admin

    Thanks for telling us administrator :). I already submitted a ticket for my account to be activated and see what went wrong with the script.

    There are a lot of questions about this, even though we can't handle such problems on the forums. It's better if people know right away what they should do rather than have to search for it or have to wait for someone to tell them.

  • moongod101
    moongod101

    I can't login a my account "Login Details Incorrect. Please try again."
    So i can't send you a ticket,can you reactivated my account here?

    Username : fceu_17363020

    --Thank You--

  • Admin
    Admin

    I can't login a my account "Login Details Incorrect. Please try again."
    So i can't send you a ticket,can you reactivated my account here?

    Username : fceu_17363020

    --Thank You--

    "Login Details Incorrect" means what it says: your login details are incorrect, it is not a symptom of suspension. However, your account is suspended now so please submit a ticket.

  • bitcocrypto
    bitcocrypto

    do support work sundays ?

  • mauwiks
    mauwiks

    Mine gets redirected to hostinger website. what does this mean? pleas advice. ty

  • bbot22
    bbot22

    @bitcocrypto

    Of course XVHost support works every day just like InfinityFree forum staff.

    We check forum topics, questions and help tickets every day so there is nothing much to worry about.

    Mike

  • SionSian
    SionSian

    Username: fceu_18280780

    My account got suspended and I hope I can still recover it.
    Thanks in advance. (wasntme)

  • Admin
    Admin

    Username: fceu_18280780

    My account got suspended and I hope I can still recover it.
    Thanks in advance. (wasntme)

    Can you please submit a ticket about that? Account suspensions are easier to handle in private. You can submit your ticket here: https://www.xvhost.com/submitticket.php

  • SionSian
    SionSian

    10/10 Satisfaction!
    Nice service. Going to try your paid hosting soon. ;)

  • SionSian
    SionSian

    Username: fceu_18280780

    My account got suspended and I hope I can still recover it.
    Thanks in advance. (wasntme)

    Can you please submit a ticket about that? Account suspensions are easier to handle in private. You can submit your ticket here: https://www.xvhost.com/submitticket.php

    Okay, may account has been deactivated. ;(
    Username: fceu_18280780

  • Admin
    Admin

    If your account was suspended, you need to submit a ticket. We cannot and will not handle account suspensions on the forums, so there is no point in posting about your suspension here.

  • SionSian
    SionSian

    If your account was suspended, you need to submit a ticket. We cannot and will not handle account suspensions on the forums, so there is no point in posting about your suspension here.

    I already submitted a ticket before posting my problem here.

  • fceu_18565214
    fceu_18565214

    My site will be suspended of a cause limit of CPU...

    (http://webcontent2.rf.gd)

  • fceu_18565214
    fceu_18565214

    My web site will be suspended of cause the CPU limits...Why?

    (http://webcontent2.rf.gd) - webcontent

    (:|

  • fceu_18565214
    fceu_18565214

    Why the free hosted websites will be suspended, I wants to know about suspension, CPU daily limit ?

    The CPU limits are legal trouble for free hosted website termination...

  • fceu_18565214
    fceu_18565214

    Okay, what are Daily Hits ?

  • Admin
    Admin

    Okay, what are Daily Hits ?

    Please don't hijack a topic with your own question. If you have a different question, please ask it in a separate topic.

  • DarkDanatus
    DarkDanatus

    Hello, I sent you a question via ticket, with username rfgd_18738968. Check please.

  • epiz_18899271
    epiz_18899271

    Okay, i've send the ticker, user: epiz_18899271
    Thank you

  • NerdieTony
    NerdieTony

    My acconut was suspended and i can still access ftp, i'm gonna move hosting so can you give me a backup of my databases please?

  • Admin
    Admin

    My acconut was suspended and i can still access ftp, i'm gonna move hosting so can you give me a backup of my databases please?

    If FTP access still works, it most likely means your account is not suspended (unless something went wrong on our end). FTP access should be disabled for suspended accounts.

  • ridvanb
    ridvanb

    parked-domain.org my site too. are you going to fix it? (deneme68.rf.gd)
    thank you

  • Level5
    Level5

    Please reactive my site.
    ID: fceu_17383940

  • olatif04
    olatif04

    what's a resource limit? also, can you please just activate my account? it got suspended because of some resource limit, and it's a business website. Please reply fast or please reactivate it
    Username: rfgd_19013859

  • Admin
    Admin

    what's a resource limit? also, can you please just activate my account? it got suspended because of some resource limit, and it's a business website. Please reply fast or please reactivate it
    Username: rfgd_19013859

    What did the e-mail say? Did it say you should reply on this topic to get your account reactivated?

    Accounts are judged by a series of metrics, like CPU time, memory usage, bandwidth usage, hits, visitors, database queries, and more. These metrics collectively are called "resources". A resource limit is a limit on one of these "resources".

  • Level5
    Level5
    edited January 21

    Can i get my site back?

    id: fceu_17383940

  • Admin
    Admin

    @Level5 said:
    Can i get my site back?

    id: fceu_17383940

    Did you check the original message? Or the e-mail you received? Or your client area? Or the FAQ?

  • herowar
    herowar
    Please reactivate my account
    username: epiz_19317686
This discussion has been closed.

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