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I cannot connect to FTP

I have 2 accounts.
"epiz_21140407" and "epiz_21172062"
I can connect to FTP of the account "epiz_21172062", but
I cannot connect to FTP of the accaunts "epiz_21140407" (Connect to the BD is OK).
I changed password. But the result is the same.

Best regards.

Mihael

Comments

  • Are you able to login to the control panel for epiz_21140407? And what is the exact error message you see when trying to connect to FTP?

  • Yes, I able to login to the control panel for epiz_21140407.
    !!!!!!!
    And now i CAN connect to FTP!!!
    I don't know that's happened.
    Thank you very mach!!

  • @MihailHoch said:
    Yes, I able to login to the control panel for epiz_21140407.
    !!!!!!!
    And now i CAN connect to FTP!!!
    I don't know that's happened.
    Thank you very mach!!

    FTP access is only enabled after the first time you login to the control panel. By default, a login session is started in the background after you create your account which should allow you to connect to FTP immediately, but it doesn't always work.

This discussion has been closed.