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Download error

edited February 8 in Support Forums

Hello Admins
I created a site for question paper and it have only html coding no php and javascript so when I tested on local server, file was downloading but when I uploaded here it is showing error 404 not found I checked the location of the files but still it is showing the same error.Now what to do?
I used tag for link to download file directly.


  • Can you see the file in a file manager or through FTP? What is the URL you are trying to download it through?

  • yes, I can see the file and i uploaded it through Filezilla
    See example
    <a href="/1st year/1st SEM/BCE/BCE 2-15.pdf "

  • When I am clicking on Download it downloads the file as"download.htm"

  • edited February 9

    sorry tag is
    <a href="/1st year/1st SEM/BCE/BCE 2-15.pdf" Download="BCE Summer-15"

  • can you give us your website address ?

    the possible problem is:

    Naming a folder is usually done without space in the name
    All unsafe characters must always be encoded within a URL

    so no free space in url
    if you really want to - then put %20


    that much for now

  • My website address is

  • ok i cheked
    BCE Summer-15 works other not

    you mixed windows slash \
    you must use / in internet ;) ok?

  • Ok i try using /

  • I tried but it's still not working
    Actually BCE summer-15 is working because first i saved that file but it was not downloading so i changed location to htdocs and then i move it step by step to the destination folder and changing destination in html then it started downloading file but after all that location is same as previous location

  • ANd yes I uploaded almost 150mb of file but it's still showing 0mb disk space usage on C-panel

  • unrelated to the hosting ...
    Your code have serious errors
    do not try to use /
    you must use / !

    Also read this well
    pay attention when you call something in the current directory where the html is located/executed

    and to something beyond it (notice ../ or ./ or active directory)

    clean your code and validate it here

  • Thank you, @OxyDac , you perfectly identified and addressed the issue.

    That said, I checked your account and I think I know why your download links don't work.

    Your download links point to file names like BEE s-14.PDF, but the file names are all like BEE s-14.pdf. Files in Windows are not case sensitive, but on MacOS and Linux (which runs on ~99.999% of all web hosting servers, including ours) are case sensitive. So document.pdf and document.PDF could actually be different files.

    To prevent issues like that, I would highly recommend to consistently use lowercase file names only.

  • thank you so much, guys
    It was really helpful

  • thanks H. but I know you actually gave an answer :)

    there is two calls for same css file year.html

    <link rel = "stylesheet" type = "text / css" href = "\ SOLUTION.css">
    <link href = "../ SOLUTION.css" rel = "stylesheet" type = "text / css" media = "screen">

    you can not just copy the index.html and multiply it
    you have to think about the scope, the hierarchy of files
    and edit each link (a href)

    there are unnecessary /be/ in links on that page (I don't check others)
    because that page is already in that folder

    It might be the simplest thing to drop everything
    and start with new design and structure
    naming files & folders without spaces, fix all backslash to slash etc.

    there is also a css table generators online
    and you can try it and have a table with each line in another color
    and then put all links for pdf inside

  • edited February 10

    ok i recheck my code
    But why BCE summer 15 is working not others they have same spacing in <a tag

  • because small letters in extension .pdf

    browsers today are smarter and they go through the error
    but that does not mean that your page is all right
    besides google crawlers love clean website (SEO)
    not a site with full of errors
    you have to respect the rules of HTML

  • ok Thanks for the information
    I am newbie that's why I don't know much about this

  • Thank you so much Oxydac now it is working

  • it's nothing ;)
    The admin is the one who deserves it
    so good luck with your website !

This discussion has been closed.