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Website Not Updating!

Please Help!
Using FTP or the online file manager I can edit files, but when loading my page the server loads the old files!
I have cleared my cache and tried loading the webpage across different devices.
http://oswinsouffle.rf.gd/ epiz_21845698

Comments

  • I have even deleted all my index files, but they don't update!

  • edited May 15

    @OswinSouffle said:
    Please Help!
    Using FTP or the online file manager I can edit files, but when loading my page the server loads the old files!
    I have cleared my cache and tried loading the webpage across different devices.
    http://oswinsouffle.rf.gd/ epiz_21845698

    On my side your website is showing directory listing

    Try to clear your browser cache by pressing CTRL+F5

  • I've just tried accessing it via a proxy which I run an another of my sites, It shows as a directory listing... Could my ISP be caching it? (VPN router)

  • SOLVED:
    The Google Data saver extension was caching the data.

  • NEW PROBLEM:
    I can't upload with FTP, after an upload, as soon as the directory listing is refreshed all uploaded files have a size of 0 bytes and are empty.... Does this happen when server storage is full?

  • @OswinSouffle said:
    NEW PROBLEM:
    I can't upload with FTP, after an upload, as soon as the directory listing is refreshed all uploaded files have a size of 0 bytes and are empty.... Does this happen when server storage is full?

    I am using FileZilla, on a mac.

  • @OswinSouffle said:
    NEW PROBLEM:
    I can't upload with FTP, after an upload, as soon as the directory listing is refreshed all uploaded files have a size of 0 bytes and are empty.... Does this happen when server storage is full?

    Can you download the files again and see if they are still intact? It's possible the directory indexing doesn't display the file sizes correctly.

  • I have tried that.
    Redownloading the file returns an empty file.

  • It's been a couple months and I still cant edit/upload any files to my website, regardless of whether it is via a FTP client or the online file manager from cpanel...
    Any Solutions?

  • @OswinSouffle said:
    It's been a couple months and I still cant edit/upload any files to my website, regardless of whether it is via a FTP client or the online file manager from cpanel...
    Any Solutions?

    I assume you are uploading them to the htdocs folder, right?
    Really I don't get why this happens.

  • @ChrisPAR said:

    @OswinSouffle said:
    It's been a couple months and I still cant edit/upload any files to my website, regardless of whether it is via a FTP client or the online file manager from cpanel...
    Any Solutions?

    I assume you are uploading them to the htdocs folder, right?
    Really I don't get why this happens.

    Yes I am uploading them to the right folder, the upload happens as usual with no problems, however reading back the file returns blank. Is this because of a storage/innode limit? My server does have a couple GB's worth of files...

  • @OswinSouffle said:

    @ChrisPAR said:

    @OswinSouffle said:
    It's been a couple months and I still cant edit/upload any files to my website, regardless of whether it is via a FTP client or the online file manager from cpanel...
    Any Solutions?

    I assume you are uploading them to the htdocs folder, right?
    Really I don't get why this happens.

    Yes I am uploading them to the right folder, the upload happens as usual with no problems, however reading back the file returns blank. Is this because of a storage/innode limit? My server does have a couple GB's worth of files...

    Did you see on your vPanel area about reaching your innodes limit?

  • cpanel doesnt seem to show anything:

    Disk Quota: Unlimited
    Disk Space Used 5632 MB
    Disk Free Unlimited
    Inodes Used 0 % (6 of 30019)

  • @OswinSouffle said:
    cpanel doesnt seem to show anything:

    Disk Quota: Unlimited
    Disk Space Used 5632 MB
    Disk Free Unlimited
    Inodes Used 0 % (6 of 30019)

    Can I please see (screenshots) where you upload your files?

    Also have you already checked this?
    https://infinityfree.net/support/how-to-upload-files-with-ftp/

  • I do know how to use FTP, I have used it succefully up to the point where i am at now. I have checked that link and I don't seem to be doing anything wrong. I think this might be server-side.

  • @OswinSouffle said:
    I do know how to use FTP, I have used it succefully up to the point where i am at now. I have checked that link and I don't seem to be doing anything wrong. I think this might be server-side.

    The exact same thing happens if I use the online file manager...

  • I checked your account and it does not look like a problem with the way you upload the files. Uploading any file anywhere through FTP seems to result in an empty file. I have not seen this before and I don't know what causes this. As far as I can tell, it's a problem specific to your account, but I'm not sure.

    The best recommendation I can give you is to delete your domain from this account, and then create a new account with the domain. After that, you should be able to upload your files again.

  • I can do that, but uploading all my files again will be a pain...
    Thank you all for your help.

  • @Admin said:
    I checked your account and it does not look like a problem with the way you upload the files. Uploading any file anywhere through FTP seems to result in an empty file. I have not seen this before and I don't know what causes this. As far as I can tell, it's a problem specific to your account, but I'm not sure.

    The best recommendation I can give you is to delete your domain from this account, and then create a new account with the domain. After that, you should be able to upload your files again.

    I have just done that and I have hit the same brick wall...
    When uploading the files I got the same situation. Disk Quota exceeded even though I'm only at 16% inode usage!
    Does infinity Free actually provide unlimited storage space?


  • edited June 22

    @OswinSouffle said:

    @Admin said:
    I checked your account and it does not look like a problem with the way you upload the files. Uploading any file anywhere through FTP seems to result in an empty file. I have not seen this before and I don't know what causes this. As far as I can tell, it's a problem specific to your account, but I'm not sure.

    The best recommendation I can give you is to delete your domain from this account, and then create a new account with the domain. After that, you should be able to upload your files again.

    I have just done that and I have hit the same brick wall...
    When uploading the files I got the same situation. Disk Quota exceeded even though I'm only at 16% inode usage!
    Does infinity Free actually provide unlimited storage space?

    Note that the inode counter, just like all other counters in the client area, are not updated live. The counters are synced regularly, but not immediately. So if you just uploaded tens of thousands of files (which, judging by the huge number of files in the img folder, seems to be the case), you may have hit the inode limit already, despite the counter still showing 0%.

    Also, disk usage is not strictly unlimited. For example, you can't use your hosting account as a file sharing or media backup storage service. So you can't use your hosting account to clone all the images posted to a certain subreddit.

    Finally, let's not discuss this upload issue in two topics at the same time, shall we? Let's continue it here: https://forum.infinityfree.net/discussion/3972/unable-to-upload-files

This discussion has been closed.