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Problems with FTP;

Do not use ftp through filezilla, just using Monsta FTP. Can someone help me?

Comments

  • Help with what? Are you having problems with Filezilla?

  • Sure, I can help you. what do you need help with?

  • edited December 4

    I would like to know if there is any kind of blocking with my IP.

  • State: A ftpupload.net address resolver
    Connecting 185.27.134.11:21 ...
    Error: Connection timed out after 20 seconds of inactivity
    Error: Not Removed to Server
    Status: Waiting to try again ...
    Status: Resolving the ftpupload.net address
    Status: Connecting 185.27.134.11:21 ...
    Error: Connection timed out after 20 seconds of inactivity
    Error: Could not type to server
  • Blocking can be from your ISP side though.

  • I work at the ISP, checked all the possibilities and can not find anything that might be blocking.

  • @suportemd said:
    I work at the ISP, checked all the possibilities and can not find anything that might be blocking.

    Most ISPs who block access to services, do so without informing their customer or giving customers a way to remove this block themselves. I'm not sure which possibilities you checked, I would just like to say that the absence of a block list or block/unblock button does not prove the absence of any blocking.

    A good way to figure out if it's something on our end or on your end is by doing a "traceroute". You can find many guides online on how to do this from your computer (Windows, Mac, Linux, something else). Can you please do a traceroute and paste the results here?

  • traceroute to ftpupload.net (185.27.134.11), 30 hops max, 38 byte packets
    1 201.71.241.118 (201.71.241.118) 57.515 ms 1.335 ms 231.783 ms
    2 201.71.241.117 (201.71.241.117) 46.360 ms 2.008 ms 6.119 ms
    3 187.73.145.225 (187.73.145.225) 261.069 ms 7.148 ms 218.814 ms
    4 200.159.116.253 (200.159.116.253) 12.536 ms 39.494 ms 7.283 ms
    5 187.100.83.4 (187.100.83.4) 182.719 ms 71.157 ms 17.098 ms
    6 213.140.51.113 (213.140.51.113) 25.860 ms 213.140.39.185 (213.140.39.185) 384.764 ms 84.16.10.153 (84.16.10.153) 23.576 ms
    7 5.53.3.247 (5.53.3.247) 273.431 ms 5.53.3.143 (5.53.3.143) 128.410 ms 5.53.3.247 (5.53.3.247) 2214.009 ms
    8 * * *
    9 4.69.167.34 (4.69.167.34) 268.211 ms 226.305 ms 230.968 ms
    10 195.50.121.134 (195.50.121.134) 225.089 ms !A * 227.595 ms !A

  • 187.73.145.225 is the last equipment of the ISP.

  • Yes, the final hop is from our network, so at least not all connections to the server are being blocked.

    Still, that doesn't automatically conclude that there are no blocks. It's still possible that there is a firewall restricting FTP connections. Which could be on our end or yours. But to my knowledge, we don't block any IP addresses for FTP.

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