• reckreck
  • Michael4christ
    November 13

    Please, I am working in ITC Department at Noble Hall Leadership Academy, I login to my account, i discovered that my account was suspended and i m presenting the site tomorrow.

    This is what i got from the website,

    "Your account was suspended for abuse. Accounts may be suspended because of abuse complaints, because suspicious content was automatically detected on your account or because of suspicious behavior."

    Admin please help me.

  • Essence
    October 25

    I have an SSL Certificate and pasted it in the box under CPANEL SSL/TLS, pressed the "Upload Certificate" button. Nothing has changed on my site and it is still only HTTP and not HTTPS with no green Secure lock. This only appears in my CPANEL and here in Forums, but not on my site.

    I got the certificate from Comodo. Am I missing a step(s)? What am I doing wrong or what is not being stated that I need to do further?


  • inspire
    October 25

    my website shows a error message as 502 badgateway. Kindly resolve it. my ip address is

  • ayugarg
    October 20
    I think you are very busy and not always here so it is just a suggestion to make some staff member here who can help users and can look into their hosting account and can help them.
  • ayugarg
    October 20
    Hi admin I want to upload a file of 6.5gb size. How can I do it here.
    Tell me in steps on how to do it
  • Essence
    October 18

    Hi and thank you for checking my site to see it is running ok.

    This in regards to SSL:

    So far the only free service I found to have an SSL on my site is from CloudFlare. The only way to have this activated on my site is to change the nameservers from yours to theirs.

    If I do this will I still have full access on here to the CPANEL, Email, Forums, etc? As well as hosting? I will not do this if this changes things on hosting and cpanel.


    • Essence
      ....would a CNAME setup be a better approach instead of changing nameserver?
    • Essence
      lol nevermind, that is for a paid plan.
    • Essence
      but still interested about the nameservers
  • Binary
    October 7
    Help me sir! My domain is not work. When I load my site in browser. It show me suspended org
  • Binary
    October 6
    Sir my domain is redirect but my hosting account is active.
  • revolutioner
    October 4

    helo why i always get this error 502 bad gateway error

  • unknownn
    September 23

    how can i create a subdomain from username on signup form i searched a lot and i read that there is something about the hosting API

  • Mr_Paimo
    September 19

    the domain

  • Mr_Paimo
    September 19

    mr Admin handsome
    i have been update server my domain server, and at least more than 72 hour for propagation time, but my website still can't be access..give me best solution....

  • coremike
    September 18

    Can you help me to reinstall htdocs?
    User: epiz_20638967

  • mZeG9N
  • QF092017
    September 5

    I have Google Suite and can't configure MX entries.... I've already added G suite entries, but can't delete the default from infinity free. I get this: Error #459346986 Please contact supportMX Records can not be altered on subdomains Please help asap. Thank you!

  • srikanth
    September 4

    Hey admin can u help me how can I install free ssl on my site. your help is much appreciated thanks in advance. Thanks for providing this free service for anybody to create their own website.

    August 30

    Dear Team,

    My user name : epiz_20453908
    my website name is :

    Dear Team,
    According your guideline i set MX Records :, and i create some mail id's.
    when i use mails id i send mails to others mails id's user by gmail,yahoo, or others, but when they are send mail to my mail id , That time any mails not hist in my inbox or spam/junk file, kindly give me solution what i do?

  • maickolxd
    August 30

    what i do when
    receive this message
    Access denied for user 'epiz_20605188_CV_MVC'@'' (using password: YES)

  • DarkWob
    August 24

    Sitelerimin Neden Askıya alındını bilmiyorum ve geri açılırmı lütfen geri açılsınlar

  • amador
    August 24
    I can not connect to the FTP server

    I am not able to log in "filezilla", "ES file explorer'" or other all of the error (FTP server not found)
    I put all the correct information

    (I'm Brazilian, I'm using Google translator.)
  • Raj-1234
    August 22

    How can i upload my website on internet

  • dhananjay
    August 5

    Sir can you please guide me with the steps to activate my free ssl by your service to my website?

  • RevolucionWeb
    July 28

    Error #459346986 Please contact supportMX Records can not be altered on subdomains

  • webkids
    July 21

    Thank you admin to create such hosting service

    July 21

    Thank you so much for making InfinityFree, the experience has been great for me =D

  • Abhitomer
    July 12

    Hi Admin,
    I have received this mail from your team.


    Your account was suspended because you signed up with an e-mail address under the domain. E-mail addresses under that domain are frequently used by abusers, which is why the domain name has been blacklisted.

    I have reactivated your account, but please change your e-mail address to another e-mail address (like Gmail, or Yahoo, for example). Please do so immediately, because if you haven't changed your e-mail address within 24 hours after reactivation, your account will automatically be suspended again.

    You will need to change the e-mail address for both your client area and for all your hosting accounts.

    So i need to tell you that i have already changed my email id for this account and used "" domain.
    Then also my account was suspended.
    Can you tell me the exact cause of this issue i am facing.

  • Newuser
    June 19
    I see there is a big issue in the internet now to move sites to https. I have noticed some pages on my website when using my browser yandex give me a website not secure message -return. This is very worrying. This seems like a very complex task for me to solve. Is there anyway way i could pay you to sort this out for me? Or you could recommend someone for me? I would like to solve it early coz my website is pretty new.
  • June 4

    I'm the owner of InfinityFree and XVHOST, and happy to help answer questions on the forum.

  • Yura_poz
    May 23
    If I use site builder do I need to put powered by infinity free or something?
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