403 Error

anon12237952 · April 21, 2021, 10:58am

wait , Can you paste a Screenshot of The htdocs folder here.

Greenreader9 · April 21, 2021, 1:40pm

Yeah, it think @anon12237952 is right. If the .htaccess file your trying to edit has the “DO NOT EDIT” text on top, well you can’t edit it! You will need to create a new .htaccess file in the /htdocs directory of your site and remove the text you added from the old one.
Thanks!

anon82535272 · April 22, 2021, 9:52am

I managed to fix it by adding a htaccess file with indexing enabled to every subfolder. Not sure why it worked but thanks for all your help

anon82535272 · April 22, 2021, 3:32pm

Nevermind, the issue has come back

Greenreader9 · April 22, 2021, 3:35pm

Ok, can you do the following?

Login to the FTP client you are using
Take a screenshot of ALL directories on the website
Take a screenshot of ALL the .htaccess files on the website.
Thanks!

anon82535272 · April 22, 2021, 7:16pm

htaccess in htdocs

htaccess in test1

anon82535272 · April 22, 2021, 7:17pm

as i cant modify the htaccess at the root i wont include it

Greenreader9 · April 22, 2021, 7:21pm

Hold on…
I think “Options +Indexes” REMOVES the directory listing on InfinityFree and redirects you to a 403 error because Infinity has directory listings enabled by default.

Remove the “Option +Indexes” line from ALL .htaccess files. Save them, clear your cache, and try again. Your site should show the directory listing.

anon82535272 · April 23, 2021, 6:05am

it still shows the error

KangJL · April 23, 2021, 6:49am

Likely .htaccess redirect issue

anon82535272 · April 23, 2021, 8:21am

how would I fix this? I’m not very competent in these areas

KangJL · April 23, 2021, 8:27am

Depend on contents of :-

.htaccess OR
test1 folder

Pls show screenshot of both items

anon82535272 · April 23, 2021, 8:32am

I dont have a htaccess in this folder as I was instructed to remove it for troubleshooting 403 Error - #28 by Greenreader9 (the only rule I had in it was Options +Indexes)

KangJL · April 23, 2021, 9:29am

Can’t help you then. Gd luck!

anon82535272 · April 23, 2021, 9:31am

thanks :). hopefully i can get it fixed soon

Greenreader9 · April 23, 2021, 1:07pm

Why don’t you delete ALL of the .htaccess files (besides the one you can’t edit) and see if that helps. I would make a backup before removing them though.

After deleting, wait about 5minutes, clear you cache, and see if that works. If it does, the issue is the .htaccess rule.

EDIT: IT WORKS!!! DON’T TOUCH IT!

alexvf · April 23, 2021, 1:48pm

Seems to be working fine!
2021.04.23_14h46m54s.wmv (387.8 KB)

anon82535272 · April 23, 2021, 3:00pm

yeah, it’s working fine now. last time it worked it broke again so I’ll keep the thread open just in case. thanks for everyone’s help so far

system · May 8, 2021, 3:00pm

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.