403 Forbidden

Dieudonne · December 9, 2022, 4:47am

username:epiz_32675277

Error Message: 403 Forbidden
Server or website configuration is blocking you from viewing this page
2weeks ago till now my website haven’t visible

KangJL · December 9, 2022, 4:56am

Likely due to this

Redirected to InfinityFree 403 Forbidden page

The “chat” keyword

Live chat scripts are not allowed on InfinityFree hosting. Chat scripts work by constantly refreshing the page in the background. These background refreshes generates excessive server load, which is why we cannot host them. You are free to use live chat on your website though, but you will have to use an externally hosted chat system to handle the messages.

To enforce this, the chat keyword is blocked on our servers. If you try to access any URL with chat in it, you’ll get a 403 Forbidden page. For example, http://example.com/chat.php , http://example.com/livechat/index.php will all result in a 403 error.

To fix this, you can rename the file or folder to anything else (like talk, message, conversation or whatever else you want).

Please do note that live chat scripts are banned completely, and being able to work around this block doesn’t mean it’s OK to host a live chat script with us.

Dieudonne · December 9, 2022, 2:45pm

the Chat keyword is by domain name only so There is no live chat scripts in my website chat script is hosted on other server

Admin · December 11, 2022, 11:20am

Your account is affected by this outage (it’s on volume vol18_1). It’s quite likely the issue is caused by the outage. It definitely makes things harder to troubleshoot.

Dieudonne · December 17, 2022, 5:16am

okay
can i delete this account?

Admin · December 17, 2022, 12:38pm

Yes, of course! You can remove the domain(s) from this account, deactivate this account and create a new account for the domains.

system · December 24, 2022, 12:38pm

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.