404 infinity error page

[Chanel]

chanelandmika.com

404 not found

I desperately need to get my site running as i have clients trying to access, We do not use FTP so the forum information is not very helpful as we have only ever edited through our control panel and wp dashboard. please assist sap, I have also emailed.

[jaikrishna.t]

Redirected to InfinityFree 404 error page

While working on your website, you may be redirected to the InfinityFree 404 error page. This article explains why this typically happens and what you can do to fix this. Why do I get a 404 error When you try to access a file on a website, the server tries to find the matching file to load. By default, it works like this. Suppose you have a website http://example.com which is linked to the folder htdocs in your hosting account. If you then try to load a certain URL, like http://example.com/blo…

[Chanel]

hi this is not helpful, i can read this in the forum.

[jaikrishna.t]

Website homepage showing 404 error

[Admin]

It would seem that the entire htdocs folder of your account has disappeared. That’s why you get the 404 error.

As to who deleted it, when it was deleted or why, I don’t know. All I can say is that it’s gone now.

I’m sorry to say that any files that may have been in that directory are gone now. I think your best bet is to reinstall WordPress and start from there.

[Chanel]

Thank you, this helped us realise that I had accidentally moved the htdocs folder into the cpanel folder while attempting to do a backup (for the first time ever) I am learning every day. there is also alot to learn. Thank you for your help