Account creation domain error

Hosting Support
#1

Username (e.g. epiz_XXX) or Website URL

www.itskashifwork.epizy.com

Error Message

Your domain is not yet pointing to ns1.epizy.com and ns2.epizy.com. Change your nameservers at your domain registrar and wait a few hours. You can also create an account with a subdomain first.

Other Information

i am using this domain to create an account but it shows this error
Your domain is not yet pointing to ns1.epizy.com and ns2.epizy.com. Change your nameservers at your domain registrar and wait a few hours. You can also create an account with a subdomain first.
i dont know why this error is occuring
first this domain was sub domain of my other account but now i have deleted this subdomain to make it as a seperate account

1 Like
#2

Hello @new-user, there seams to be an issue creating sub-domain accounts right now, I tried creating one myself but failed.

@Admin, here is what I get when trying to create a sub-domain account:

image
image2048Ă—1458 293 KB

2 Likes
#3

I have the same problem too!
@Admin

#4

Yes, @KneesDev.
This is an error we will have to wait for Admin to solve. You still should be able to create an account with a custom domain though

1 Like
#5

nope i still cant. i get the same error… i checked using the Domain checker on this infinityfree website and it says that I have these nameservers registered.
image

#6

and there’s the another (i cant put more than 1 media thing bc i am new here)

image
image1293Ă—130 3.81 KB

#7

Actually, I do get this as well now, it seams this is an error occurring whenever someone is trying to create an account or domain.

1 Like
#9

we wait i guess…
this shouldn’t take very long.

#10

Hi guys, I have 2 accounts, same problem for both…

1 Like
#11

Don’t try again. Admin will reply when the problem gets fixed.
(like you waste time for no reason when trying to log into multiple accounts…)

The only thing we can do is to wait for @Admin

#12

yeh i hope now we all have to wait for changes to take place

1 Like
#13

yeah

#14

i have the same problem, domain check say’s all is okay but i can’t create account.

Now good to know i have to wait admin fixing it :wink:

1 Like
#15

yup that’s what i did before. domain check says that the nameservers are setted up but when we create account, it says that we dont have put that nameservers…

#16

I am having the same problem too, @admin please fix

1 Like
#17

Please don’t mention Admin again… He will see this. Nothing changes by mentioning him like 20 times.

#18

Hello again,
I see that the nameservers are down or something and InfinityFree can’t detect them.
Try to get into ns1.epizy.com with your webbrowser and you’ll probably get a “Took too long to respond” message.

#19

Same error here, i can’t create nor subdomain nor the custom domain…
@admin please fix this, i need to make a forum and fast!

1 Like
#20

I am having same problem

1 Like
#21

I’m aware of the issue now and I’m sorry for the delayed response. I wrote a formal announcement here.

3 Likes