Account temporarily suspended

Username (e.g. epiz_XXX) or Website URL

Cannabijoy.com

Error Message

Your InfinityFree account epiz_23610084 (Website for cannabijoy.com) has been temporarily suspended .

Your account exceeded the daily limits of your service. InfinityFree monitors the CPU, memory and hits usage (among others) of your account and temporarily deactivates your website if the limit is hit.

Your account will be reactivated automatically after 24 hours. For more information about why your account is suspended, check the client area.

Other Information

Last night, I installed Wordpress on a single page on my website, did some editing to make it work, and now my account has been suspended. According to my Client Area, I exceeded the Entry Processes for the day. I read the article about it, but I’m just wondering what exactly I did, so that I don’t do it again. Thanks!

Wordpress 5.5.x?
Too many plugins?

Yeah it’s the newest Wordpress. I didn’t install any plugins that I know of. I edited the wp-config.php file a few times to access wp-admin, and it worked fine for about an hour.

The only way to get a suspension lifted is to wait unfortunately.

1 Like

That’s what the article said. I’m okay with that, but I would really like to know what happened so I don’t get suspended again.

I wanted to add a Wordpress page to my site so I could add WooCommerce and start a small store. Apparently there is an issue with using wp-admin and Cloudflare’s “flexible” SSL. I spent all night googling it, and finally fixed it. I installed two Themes and did some editing, and then my account got suspended.

Here is an image of what my Control Panel says:

Could it be that while I was trying to fix the wp-admin problem, the error I kept receiving was “too many redirects”? Perhaps that’s why Cloudflare says it issued 2,105 requests in the past 24 hours?

If your .htaccess has http to https redirect and cloudflare is also using https rewrite, that could cause “too many redirects” error…

My account was suspended again, after only four hours. I added WooCommerce to my site, and I’ve been editing the details in wp-admin.

I don’t understand what is happening. Is it because I added code to the wp-config.php file?

This is the code I added to the top of the wp-config.php file:

define(‘FORCE_SSL_ADMIN’, false);

    if (strpos($_SERVER['HTTP_X_FORWARDED_PROTO'], 'https') !== false)
   $_SERVER['HTTPS']='on';
else
   $_SERVER['HTTPS']='off';

This allowed me to use Cloudflare’s flexible SSL and get into wp-admin without the redirect error. That is the only thing I’ve done that involves a PHP file.

I would recommend to follow our official guide instead. But if your solution works for you, that’s fine too of course.

3 Likes

Thanks, I might consider trying this later. I’m thinking about just making my own static page to display my product, and adding a “Buy Now” button that will link to a Big Cartel store. That way I don’t have to deal with php on my site or worry about getting suspended. Not having access to my site for 48 hours has been too frustrating, but I love the service so I definitely want to stick with InfinityFree.

2 Likes

You can also try to downgrade to WordPress 5.4.2 to see if it helps…