File manager is empty and 404 error on the site
few hours ago everything was fine and now the site doesn’t work at all, file manager is empty.
What can I do to restore the files?
If you have backup, just restore from it.
Else good luck!!!
Hello.
This is now a second report of the this issue, something may be going on.
Can you please share…
Thanks!
What do you mean by “A screenshot from FileZilla”?
Site IP:185.27.134.33
volume: vol17_1
Filezilla logs
this?
|Status:|Resolving address of ftpupload.net|
|Status:|Connecting to 185.27.134.11:21…|
|Status:|Connection established, waiting for welcome message…|
|Response:|220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------|
|Response:|220-You are user number 2105 of 6900 allowed.|
|Response:|220-Local time is now 11:01. Server port: 21.|
|Response:|220-This is a private system - No anonymous login|
|Response:|220 You will be disconnected after 60 seconds of inactivity.|
|Command:|AUTH TLS|
|Response:|234 AUTH TLS OK.|
|Status:|Initializing TLS…|
|Trace:|TLS Handshake successful|
|Trace:|Protocol: TLS1.2, Key exchange: RSA, Cipher: AES-256-GCM, MAC: AEAD, ALPN: |
|Status:|TLS connection established.|
|Command:|USER epiz_32070129|
|Response:|331 User epiz_32070129 OK. Password required|
|Command:|PASS *************|
|Response:|230-Your bandwidth usage is restricted|
|Response:|230 OK. Current restricted directory is /|
|Command:|OPTS UTF8 ON|
|Response:|200 OK, UTF-8 enabled|
|Command:|PBSZ 0|
|Response:|200 PBSZ=0|
|Command:|PROT P|
|Response:|200 Data protection level set to private|
|Status:|Logged in|
|Trace:|Measured latency of 98 ms|
|Status:|Retrieving directory listing…|
|Command:|PWD|
|Response:|257 / is your current location|
|Status:|Directory listing of / successful|
Yep! And when you connect to FileZilla, does it also show an empty directory?
yes
seems like the site was restored
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