Can not use The FTP I am new here

Hosting Support
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My website URL is:

What I’m seeing is:

I’m using this software:

Additional information:

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error is can not connect to server

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From filezilla or monsta?İf you dont know your ftp adress go your accounts select your website scroll and you will see ftp details press to show/hide and there is your pass!

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I was able to get it to work I switched to winSCP

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is the file manager down??

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I don’t know. What do you see?

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