Cannot connect the FTP server

I can access the FTP server few days before.
However, now the FTP cannot be used and the file manager in Cpanel also down.

I need to update my file in FTP server, can the infinity free host can help me to solve this problem?

Thank you so much.

7 posts were merged into an existing topic: Unable to connect to FTP server 185.27.134.11 on port 21