Cannot connect to ftp

Hosting Support
1

I have the ftp account details but when i put them in my filezilla client it doesn’t connect i have tried changing my password so that the ftp client has the same pass as my main account but event though it didn’t work
when i put
ftpupload.net
user
pass
it says
Connection attempt failed with “EAI_NONAME - Neither nodename nor servname provided, or not known”.
when i put the same but i put the host like this
ftp.upload.net
it says
|Status:|Resolving address of host|
|Status:|Connecting to server ip…|
|Error:|Connection timed out after 20 seconds of inactivity|
|Error:|Could not connect to server|
|Status:|Waiting to retry…|

and when i try to upload through online file manager it uploads untill 1.5 mg then the indicator stuck and isn’t uploading anything

what should i do i just need to upload zip file with 51 mg size this is just so frustrating

2

We’ve seen problems in the past where some providers appear to have blocked DNS lookups for ftpupload.net. Can you please try to connect with the IP address 185.27.134.11 as the FTP sever address? Or try ftp.epizy.com?

Our FTP hostname is ftpupload.net. ftp.upload.net is not our domain name and not our FTP server.

You should definitely read this article first:

https://infinityfree.net/support/how-to-upload-big-files-archives/

1 Like
3

Thank you very much the ip address solution worked perfectly

4

but i still have problem i am uploading my laravel project (the entire website) and it is 50 mg what should i do ?
i mean my website size is 50mg and i have to upload it

5

the max upload is 10mb, you should upload it in multiple parts that they’re lesser than 10mb.

1 Like
6

I guessed that would be the next question, which is why I linked to this article:

https://infinityfree.net/support/how-to-upload-big-files-archives/

2 Likes
7

will yeah thanks a lot a figured that out before you reply but thanks

8

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