Cannot login via ftp X multiple clients

[burrito]

Username epiz_32561131

Error Message none noted

Other Information I’ve tried to access the files on my site via ftp using several clients and none of them can connect. I’ve also tried changing passwords and using the alternative domain “ftp.epizy.com” like I’d seen in a infinityfree.net help tutorial I’d found in search. I still cannot connect to my site using ftp. Thanks.

[Greenreader9]

Welcome!

Does anything in this article help?

Help, I cannot connect to FTP

Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

If not, please share the logs from FileZilla:

How to get full logs from FileZilla

When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…

[burrito]

That is the article I was referring to. No, nothing from the article helped. I used notepad++ with nppftp. I had also used something similar in mac before moving over the this windows machine to try to connect to it. I’ll keep looking to see what kind of logs are accessible on notepad++

[burrito]

I don’t understand why, but after downloading filezilla and using that, it connected. I tried several other ftp clients and not a single one of them would connect. I really hoped to be able to use an ftp plugin and edit files directly via ftp. But, I’m guessing that’s not going to work with this account?

[Greenreader9]

@burrito

I really hoped to be able to use an ftp plugin and edit files directly via ftp

A plug-in? Like for WordPress? Yeah that is probably not going to work here.

The online file manager will work for small loads, but not big ones.

Additionally, you should always do your file editing locally, so you always have a backup of your file just in case something happens.

[Admin]

@burrito

I really hoped to be able to use an ftp plugin and edit files directly via ftp. But, I’m guessing that’s not going to work with this account?

FTP is FTP. If it works with FileZilla, it means that FTP is working. If it doesn’t work with another FTP client, then it’s either a configuration issue or a bug with the other client.

@Greenreader9

Additionally, you should always do your file editing locally, so you always have a backup of your file just in case something happens.

+10 for this. Long ago I lost about a day of work because I also thought that editing files directly over FTP was a good idea. Then the FTP connection did something weird and ended up saving an empty file. And all my work was gone.

Using a plugin to publish your code when you’re ready is no problem. But editing directly over FTP is a recipe for disaster.