Can't access control panel

[OgeelElsiddig]

khidma.ga

i can’t accesses to my control panel and when i want enter get this meaasge below
We are unable to log you in with the information you provided. Please check your username and password and try again 1

even i asked for new password and i get it in my email but same problem
i macke screenshot to the error

[wackyblackie]

Please try resetting your Hosting Account password through the Client Area.

@wackyblackie

To reset the vPanel and FTP password, log in to the Client Area and click “Edit Account”. There, you will find a section labeled “Hosting Account Password”. Type the new password in the box or leave it blank for the system to generate a unique new one for you. Then click the button labeled “Save Password”.

Then try logging into vPanel or connecting to FTP after about 10 minutes. That’s how long it can to sync the password.

[OgeelElsiddig]

Thanks its solved |

[wackyblackie]

You’re welcome!