Cant Access Cpanel infinty free

i got 404 Not found when trying to open control panel button from client area. i already trying to clear my cache and all of my browsing data but it didnt work.

it redirect me to https://cpanel.epizy.com/panel/modules/signout/index.php

and here’s what i got

Not Found
The requested URL /panel/modules/signout/index.php was not found on this server.

Can you try manually login at https://cpanel.epizy.com

1 Like

no, it still got me the same error

That’s strange because I just tried and wasn’t able to regenerate that error. When logging in you should be redirected to VP Login and then after that /panel/index.php?id=<random - token>

Try using incognito mode without any extensions to check if you can regenerate that error. If not then one of your extension might be the cause of problem.

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still cant do, but its working when i tring to manually go to https://cpanel.epizy.com/panel/indexpl.php

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even when i trying to acces it with two different browser and even with my phone, it still didn’t work

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For me nothing seems to be wrong on server side as It’s working fine on my end so it have to be a problem on your end only.

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yes, it happened to me too, cpanel is slow to load, i’ve refreshed it a few times

Username (e.g. epiz_XXX) or Website URL

epiz_26909885
(please specify the website or account you are asking about)

Error Message

The requested URL /panel/modules/signout/index.php was not found on this server.
(please share the FULL error message you see)

Other Information

i have 2 accounts on your website and on my current account i can’t access to my cpanel nor to my another website cpanel on this account
(other information and details relevant to your question)

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Then, i believe you already made one topic from that account and this is duplicate topic.

As, I replied in your old topic, try using incognito mode with no extensions enabled or try different browser because I on my side am not able to regenerate your problem so this is probably on your side only. So, your browser or any extension might be the issue.

2 Likes

this is my first topic and now i know that my account is suspended i think so how can i reactivate it because i need the website data

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i havent even got this email, my account just stopped working all my website are being shown active but i can’t open the capnel

I merged some topics about these issues.

The hosting platform is a bit congested, and both your accounts were stuck in processing. Please be patient, your accounts will be processed ASAP so you can manage them again.

2 Likes

Still its not working

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