Cant access database? why ?


#1

Today i tried to login cpanel.epizy.com but unsucessfully because i get error incorrect username or password. ( verry strange because i have saved password in my browser ), i tred to rewrite password and username but also unsucessfully, so i cahnged it. After password change i cant access database anymore. i get chrome error ERR_TOO_MANY_REDIRECTS and redirected to adress: http://185.27.134.10/db_structure.php?db=. ( i tried login on other browser and cleaned cookies but also cant. )


#2

Default phpMyAdmin is working poorly here, and this redirect issue happens a lot of times to mostly users I can tell, also changing account password and propagating it takes some time.


#3
Please note that changing a password can take up to 15 minutes to fully go through the system and be updated everywhere.

Also, please note that you can view or edit your account password at any time through your client area. Do not use the password reset system of the control panel, because we regularly synchronize the passwords from the client area to the control panel (and never the other way around).

#4

Thanks for replies, i 20 minutes ago i changed pass again from client area, still database wont work.


#5

There was an issue with your database permissions. This has been fixed now and you should be able to access phpMyAdmin.