Can't access to webmail


#1

Hi, can someone help me on accessing the web mail, I had been trying to open the web mail from cPanel but the below message is what I keep getting. Really appreciate if can let me know what I can do to access the web mail.

This site can’t be reached

185.27.132.238 took too long to respond.

ERR_CONNECTION_TIMED_OUT


#2

It’s a known issue: Email Account, Webmail, Forwarders issues . Please check the pinned topics first next time, as they often contain important announcements, so you immediately know the answer instead of having to wait for someone to send you a link.