Can't delete files from unused domain

Hosting Support
1

Username (e.g. epiz_XXX) or Website URL

epiz_28254765

(please specify the website or account you are asking about)
I used to have old domain .ml and I canceled that domain and opened new domain that end with .cf
In file manager, I can see the old domain files although its unlinked now

So How can I delete xxx.ml files from file manager?

Error Message

Error during FTP delete directory permission denied
(please share the FULL error message you see)

Other Information

(other information and details relevant to your question)

2

Are you sure that you removed the domain from your account?

In the client area, in the bottom right corner, there’s a box with the title " Domains and Subdomains".
Is your old domain still there?

3

yes I am sure I removed it

4
1 Like
5

Alright thanks

6

You cannot delete domain folders from the FTP for legal reasons. That’s why your seeing that error message.

7

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