Can't install my platform due to Database Persission

[francemauri]

My website URL is: http://mptesting.rf.gd/tao/install/

**I am trying to install an online testing platform (Tao) that needs a database to run. My installation process continues to fail, showing me this error message:
“SQLSTATE[42000]: Syntax error or access violation: 1227 Access denied; you need (at least one of) the SHOW DATABASES privilege(s) for this operation in /home/vol1_2/epizy.com/epiz_23408113/htdocs/tao/install/class.Installator.php at line 439”
How can I do?
**

[Admin]

It seems that your software wants to list the databases on the server, which is blocked. Your database user does not have permissions to list databases, instead you should be able to specify which database your software you should use.

Does your software provide the option to just specify a database to use? That might avoid the need to list databases. If you can’t find that option, maybe the developers of the software can tell you how to skip the database listing.