Can't provide a secure connection

Hosting Support
1

My website URL is:

hello guys,
I need help on this issue, my URL is crystalconnect.com.ng

When I try to access my website I get this message "This site can’t provide a secure connection.

This happened immediately I tried to force my domain to HTTPS from HTTP on WordPress after installing the free SSL certificate from infinity free on my client area.

Please, what can I do to get access to my website?

2

You will also need to install the SSL certificate on your hosting account for your domain. The instructions to do that are here. You only need to follow the “Installing an existing certificate” part of those and wait a while in order to access your website through HTTPS.

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3

I have tried that but did not work this is the message i got, " Warning: Your verification URL is not returning the correct contents to our verification servers. The URL looks like it is blocking bots and which inadvertently blocks our servers from receiving the correct content. Contact your host, a professional developer or admin for further help with fixing it."

I was hopping if there is any way i could edit my url from HTTPs to HTTP back form my FTP account, because that was were it all started from

4

Please read this article:

https://infinityfree.net/support/cannot-use-or-have-problems-using-lets-encrypt-or-sslforfreecom/

If you want to reset the URL from HTTPS to HTTP from your database’s phpMyAdmin follow these steps:

  1. Go to your Control Panel, then click on “MySQL Databases”.
  2. Click on “Admin” next to the database you want to manage.
  3. Locate a table named wp_options (or whatever it will be, depending on your WordPress installation).
  4. Edit the siteurl and home values to have the HTTP version of your domain (for example, https://yourdomain would become http://yourdomain) and execute the query.
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5

Thanks a lot, am back online
:+1:

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6

Still on the SSL, I have activated it from the client area, and its fully active how do i get it visible on my website

7

To get the SSL visible on your website, you’ll also need to install it on the hosting account, over requesting it on the Client Area. The instructions to do that are here. You only need to follow the “Installing an existing certificate” part of those and wait a while in order to access your website through HTTPS.

2 Likes
8

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