CName Record

[KangJL]

Well, you can see the record does not match

[Admin]

I’m pretty sure those need to be deleted by a server admin.

Which record are you unable to remove? The first or the second one?

Is that first record the broken one? Because it will not interfere with any new CNAME records you’re setting up unless they have the same name (which I’m pretty sure they won’t have).

[Percy88]

The post with the screenshot at 1:24 pm, I cant delete the first entry. The second entry is the correct one.

[jaikrishna.t]

It does not matter though,

CName Record

It does not. That doesn’t affect anything.

[Percy88]

Correct. The first entry is the incorrect one but i cant delete it from CNAME.

[Admin]

And there is no reason to delete it either. As long as the names are different, different CNAME records don’t interfere with eachother.

[Percy88]

This is still showing Not Ready. I noticed the difference with destinations but how to change? How do i delete previous entries?

[KangJL]

@Percy88

How do i delete previous entries?

From VPanel

[Percy88]

Yes

[Percy88]

How can I get in touch with an admin to delete the first entry so I can start over?

[KangJL]

You have to do it yourself

Also

CName Record

And there is no reason to delete it either. As long as the names are different, different CNAME records don’t interfere with eachother.

[Percy88]

When I hit delete I get this error.

[KangJL]

You gotta wait for admin then

[Percy88]

My SSL shows both entries.

[Percy88]

[KangJL]

You should delete this

Then add in the correct CNAME record

[Percy88]

That entry is the correct one which it will allow me to delete.

[Percy88]

I just deleted the bottom correct entry.

[KangJL]

Good

Now add in the correct one and wait

[Percy88]

Got it! Adding now. Thx