Hello, I accidentally clicked the ‘create new directory’ button on filezilla and now i have no idea how to access my old files and my website (www.gaganprojects.co.uk) is down. What do I insert into this initial directory form, which the control panel asks me when i want to access the file manager in the control panel. I have tried /htdocs and /gaganprojects but I have no idea what the initial directory name would be, please help guys!
Thank you
Hi
I believe you mean the monstaFTP client
monstaFTP from CA seems to have a problem (outage, DDoS or some server work)
so in the meantime try using this one (also official)
https://mftp.infinityfree.net/
initial directory is:/
Thank you, although I still get an error:
But after reading through new forum posts it seems like a lot of people are having the same issue at this time so it isn’t an error on my end.
for some it works for some it doesn’t
because a small fraction of users are affected by the problem on the FTP server
I have nothing more clever to tell you except don’t be angry and have patience 
No problem, I’m fine with it.
You may want to refer to this latest announcement:
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