(please specify the website or account you are asking about)disqus-eternal.epizy.com
(please share the FULL error message you see)
after I deleted bp better messages plugin due to findin it it was hogging server cpu, few of my uers complained of seeing a crtical error but thing is that only happens when ? is removed from the url. by defualt when someone visits the page they get ?i=1 or ?i=2 at end of url if they are in desktop and something like ?amp if they are on mobile just to give a little more context
KangJL
August 27, 2021, 6:30am
4
If you want help, 2-word reply will not help you
WordPress supports installing and updating plugins and themes from the official store right through the WordPress admin interface. However, after trying to install or update a large plugin (like WooCommerce) or theme, you may encounter an error like this:
Installation failed: There has been a critical error on your website. Please check your site admin email inbox for instructions. Learn more about debugging in WordPress.
This error means that the installation process crashed, and may have l…
What did you do?
1 Like
Admin
August 27, 2021, 3:02pm
5
That article isn’t that relevant, it mostly refers to problems installing plugins, not the whole site giving that error.
I see you’ve enabled debug mode in WordPress because I see an error message now. Seems like something in your website is using too much memory?
1 Like
how can I clear up memory then/resolve the issue?
Remove plugins, themes, disable auto-updates, create a cron job to load your site every 1hr 2min.
Tried doing that but got nothing
You didn’t have time to do that. Disable a plugin or two, wait 24 hours for things to reset and try again. Nothing is instantaneous in the world of the internet.
disqus-eternal.epizy.com
my users reported seeing this errorScreenshot_20210827_230713|225x500
(other information and details relevant to your question)
how do I find the php script hogging memory?
Guess and check. There is no way to find out (Well maybe if you compare the specs of each plugin… but that takes too long)
Admin
August 28, 2021, 8:37am
14
Trial an error? Just start disabling plugins and switching themes until the problem goes away?
1 Like
umm looks like the website redirects to the suspended domain page. Read this to fix the issue:
Sometimes, your domain name may redirect to the website suspendeddomain.org instead of showing your website. Contrary to what the domain implies, there are various reasons as to why your domain name may redirect to suspendeddomain.org .
In short, this happens if your browser is connecting to a website IP address, but there is no active website for your domain on the IP address.
This article explains many of the different ways in which this can happen.
my users reported this
so I thought there was a problem with the wp-config file
so I tried fixing information in the wp config file but got an error of establishing database connection. me frustrated decided to delete the wp-config file and upload an backup but got this
(please specify the website or account you are asking about)
what do I do?
Admin
August 30, 2021, 8:17am
18
I merged your topics. Please do not keep creating new topics about your WordPress site not working and running out of memory.
PsyNyaNade:
what do I do?
Like we said:
I guess it’s not the answer you had hoped for, but unfortunately it’s probably the only valid one.
1 Like
@PsyNyaNade , backup your posts etc. and try re-installing WordPress. Or read this guide on wp-config.php: Editing wp-config.php | WordPress.org
system
September 6, 2021, 3:06pm
20
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