Critical Error Web site down for multiple days

The website has been down for multiple days now. Can you help?

“There has been a critical error on this website.
Learn more about troubleshooting WordPress

Dashboard page gets this error.
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.

Account Details

|Username|epiz_28363178|
|Label|Website for tedxcarmelca.org|
|Main Domain|emccspwm.epizy.com|

|Website IP|185.27.134.218|

Please read this KB:

If you installed any plugins or themes (or messed with any of them), there is always a possibility that one was/became corrupted. Also, if you do not configure email on your domain, you will not receive an email from WordPress.

3 Likes

Thank you for the reply, but I can’t even log in to my dashboard or admin page. How can I even fix it?

You will need to use FTP and find the “plugins” folder and delete the plugins inside of it.

2 Likes

Thanks, I was able to login to Control Panel and upgrade Worpress. It solved.

1 Like

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