THE MIGRATION HAS BEEN FINISHED. PLEASE STOP ATTRIBUTING RANDOM ISSUES TO IT.
In the last few days, many people have reported issues with their websites, like:
- “404 - We couldn’t find that page” errors (like this)
- FTP and file managers not working.
- Files being rolled back to previous states.
- Databases being temporarily gone / intermittent database connection issues.
What is causing this issue?
These issues are the result of an ongoing system migration on the free hosting cluster. All accounts are being moved from the old storage system (responsible for issues like this one) to a new cloud storage system. This new storage system should help ensure a fast and reliable hosting experience in the future.
Unfortunately, migrating millions of websites is complicated. We are trying to keep the interruptions to a minimum, but there will likely be some time where your website may be unavailable. We apologize for the inconvenience caused and hope the end result will be worth it.
What does the procedure look like?
The migration is performed by syncing everything twice.
First, all accounts have been copied from the old storage system to the new one. After the first synchronization was completed, the web servers were moved from the old storage system to the new one.
However, as some time had passed between the first migration, the switch to the new storage system might have “rolled back” your files a few days.
The second synchronization run is now in progress, moving all files which were not migrated in the first run as well.
When will this issue be resolved?
We hope to be able to migrate everything within the next week.