Domain already added

Hi, i’ve been trying to create a new account for several months, Domain is msatech.com.sa but turns me to error message " domain is already added" I’m sure i delete the previous Addon domain and deactivated the account, also I contacted https://support.ifastnet.com/ and they confirmed that the domain is not added anywhere in the platform … https://support.ifastnet.com/viewticket.php?id=659758
just tried today and still not able to create a new account for my domain

case already opened here and closed without resolution: Domain is already added

A post was merged into an existing topic: Domain is already added