I am trying to create a new account with my domain, but I apparently already used it on another account. I don’t know the email from that account where I used the domain.
So my question would be, can I recover the email from that account since I do not know the account email. I could show enough proofs to validate I own the account, I just don’t remember of having another account here.
Did it specifically say the domain was used on InfinityFree? If it just said “the domain name is already in use”, it could be in use on another provider on our network. In which case, I can look up which provider that is.
For privacy reasons, I can’t share the email address of other users on our platform. But I can trigger a reminder to be sent to the original address on file. Would that help you? If so, what’s the domain name you’re trying to get access to?