Domain redirects

[someondra]

epiz_33436771

Error Ftp authentication failed.

Does anyone know how to fix that? i can not even log into FileZilla with these, but all requirements like pw, username, host, i checked many times and it is correct.

[Greenreader9]

Please try using FileZilla.

[someondra]

There is a problem too, when i try to log into FileZilla im getting : Connection timed out after 20 second inactivity.

[Greenreader9]

@someondra

Connection timed out after 20 second inactivity.

That’s normal, our FTP servers are pretty aggressive with disabling inactive sessions. Try connecting then uploading a file.

[Oxy]

@someondra

Never take a screenshot of monstaFTP so that it contains the address bar
in that way, anyone can get into your FTP
I edited your screenshots so that it does not contain the upper part where the address is.

[someondra]

Thank you,
Do you have experience with filezilla? i tried everything and i am gettin error : Etimedout, or Connection timed out after 20 seconds of inactivity. I am lost, i tried everything.

[Oxy]

Try login into the control panel first

see why:

Help, I cannot connect to FTP

Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

You can also try monstaFTP after that (only it is not for uploading a lot of files)
but you can see if you see files etc. on the hosting
and whether the login to FTP was successful

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If you think that something is wrong with filezilla, then send us the full log

How to get full logs from FileZilla

When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…

if it says in the log that “you should be faster next time”, then everything is probably fine, but the server kicked you out due to inactivity.

[someondra]

Now its working in MonstaFTP somehow, i can log my files, so how can i transfer them into new domain file space? i tried to copy and paste but this is not working.

[Oxy]

How to upload files with FTP

The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot…

btw. there Docs are a lot of helpful tutorials here, so use them when you need

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I see that you have a redirect loop here
maybe due to incomplete files, or the configuration or .htaccess file is at fault

[someondra]

yes, i tried to remove .htaccess but still same, im trying to figure it out, im new in this so this is kinda pain for me, haha.

[Oxy]

Could you tell us what kind of website you have?
Is it WordPress, some forum or ordinary HTML ?

I ask this because it is not enough to just upload files if it is a dynamic page
but it should also be connected to the database and other configurations to reflect the new address, etc.

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Just take it easy and try to understand what you are doing first
then consult online,
and then you go do something.

Of course, it is always convenient to have a backup on a local PC.

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I’m going offline now, but someone else will help you - Good luck

[someondra]

Wordpress basic website, with 3 products and payment processing.

[Oxy]

then edit the base URL to impweb.site (config file for impweb.site)
so the new address is entered

because probably when you get to impweb.site

htaccess (or config file) says it’s the right address (but wrong) smartez.42web.io
because it reads the copied config file from the old address
and when it comes to it…it redirects to impweb.site

and an infinite loop

I just guessing what the problem might be
you are a webmaster and you must know what you see and what you do

Changing The Site URL

[someondra]

I am lost now i can not log into wordpress now to change the url.

[KangJL]

@someondra

i can not log into wordpress now to change the url.

No need to do that.
You can do it this way as well

@Admin

Ensure your WordPress admin area is currently accessible

If you’ve already attempted to make WordPress available on HTTPS yourself, you may have locked yourself out of your WordPress admin area. If so, you should probably see errors like this when trying to access it:

• Google Chrome (and derivatives): ERR_TOO_MANY_REDIRECTS
• Mozilla Firefox: This page isn’t redirecting properly

To regain access to your WordPress admin area, you can do the following:

1. Login to your client area , find your hosting account, click Manage and then go click Control Panel.
2. Go to phpMyAdmin, find your WordPress database and click Connect Now.
3. Find the table with the name ending with _options and click on the name.
4. Find the rows with the column option_name matching siteurl and home. These should be the first two in the list, but you can use the Search function if you can’t find them.
5. Double click the value in the option_value column, and change the start of the URL from https:// to http://.

If you have multiple databases and you don’t know which database corresponds to your WordPress website, you can find your database in the installation details in Softaculous, or by checking the wp-config.php of your WordPress installation.

With this option changed, you should be able to login to the WordPress admin area again.

[someondra]

This is what i get when i try to open database.

[someondra]

I quess i lost that website, im totally lost, so i think it is time to start again.
Shame

[EdwinTigor]

@someondra

time to start again.

just a tips. When You want to start again, don’t have ssl yet and want to install ssl, consider to make self-signed ssl before add other ssl. So, You will have 2 ssl. For example self-signed ssl and zero ssl. It will make easy doing something.

[Admin]

I took a look at your account. A few things that caught my attention:

• You changed the password outside of the client area. Do not use the password reset functionality of the control panel itself. Doing so doesn’t update the password in the client area, which means the password displayed there will be incorrect, and many client area features, such the one-click login buttons, won’t work anymore. Also, the client area may occasionally sync its own password to the hosting system, which may break your site. There is never a need to use the reset functionality, you can view and change your hosting account’s password at any time through the client area.
• The configuration file of your WordPress site references the database epiz_33436771_w705. This database doesn’t exist anymore. Creating a new database won’t fix this. If you deleted the database by accident, and you don’t have a backup, your only option is to restart from scratch.

At this point, I would recommend to deactivate the current account, create a new account with your custom domain, and install WordPress on it with Softaculous.