Can you show me where the suspension is? Note that new accounts take some time to set up and you may see the suspended domain page while that happens. Also note that new accounts are experiencing an FTP error right now, so you won’t be able to upload files or use softaculous until that is fixed.
Thanks.
As I said before, new accounts take time to setup, and may show the suspended domain page during that process. Your website is not suspended and is ready to go!
This is what you don’t understand; its not a suspension; Its due to DNS/Browser Caching. If you clear your browser cache, you may find that your issue is solved; if not then you will have to wait the 72 hours for the domain to propagate.
Your domain is not suspended. It clearly says so in the client area. But there are also other reasons why a domain may redirected to suspendeddomain.org.
In this case, I think it’s part of the ongoing system issues.
Well, I am not sure if this is applicable here as my account is less than 72 hours old, but… I don’t believe these OPs are totally out of line here.
My website: http://d2-optimizer.great-site.net/ worked fine last 2 days until I went to delete a couple files uploaded files from File Manager. Suddenly, the file manager hung. When trying to relaunch it, I got 502: Bad Gateway. Same for my site. Then, after it was previously working, my website starts redirecting to the suspended website, just like OP.
For reference, the FTP is hanging on my account’s password. If I use the wrong password, it denies me and doesn’t hang, but if I use the right password, it hangs. File manager now loads, but gives “Error: Could not read line from socket.”
So, I think there may in fact be an issue here, though I can’t imagine deleting my own prior uploaded files caused a crash?
It’s been ~30 minutes since the outage. I cleared all DNS / Chrome cache, am using incognito mode, have tried from 2 devices on 2 different internet connections. Currently, control panel shows my account is active, and the website works IF I specify “index2.html,” but the default / loads to a blank page. FTP passes USER command but hangs on PASS command IF the password is correct. File manager still says “Error: Could not read line from socket.”
No more 502: Bad Gateway or suspended redirections though … so I’ll take that.
Any word on what’s going on would be great. If it’s just downtime due to some system issue, that’s fine, but front page claims 99.9% uptime, so I’d think this sort of general outage is rare which is why I am worried.