Email Account, Webmail, Forwarders issues

Ah Ok, cheers for the clarification, shame as I could really do with accessing my e-mails, not been able to get in for a while now, hope it’s fixed soon…

Hello admin, its been a week where i cant access de mail. The login page doesnt load. I get 185.27.132.238 has taken too long to respond. Is this an issue from the server or is it only for me?

The cPanel has a broken link for the webmail, AFAIK (As Far As I Know). We don’t have any technique to contact iFastNet directly to say that, but the link is broken. I’m sure the new IP for the webmail is 185.27.134.244 and the page of the webmail is on http://185.27.134.244/roundcubemail. So someone like @Admin should contact iFastNet to put the new link of the webmail.

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Thanks! This solved my issue :slight_smile:

My emails are not displayed. The inbox shows the usage percentage.

You sir, have cracked it, I can confirm the link in your post, has taken me to my e-mail, brilliant… Thank you very much…

You’re right. We have some code which rearranges parts of the control panel. But it seems that iFastNet changed the address for webmail without telling anyone, so our code still had the old, wrong URL.

The webmail URL in the control panel has now been updated, so you should be able to use webmail again.

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I cannot access my e-mail on http://185.27.134.244/roundcubemail/
It says “Connection to storage server failed.”
54%20PM

I am getting “Login Failed” when trying to login to webmail. I am using the password set in my control panel for this email address. What is the issue?

I cannot receive any emails on the email accounts but sent mails are being delivered normally. Please help me with this.

If you’re having trouble receiving email, please check this article first:

https://infinityfree.net/support/unable-to-receive-email/

If that doesn’t help, please check the first post of this topic you just replied to.

Does free hosting support phpmail? I am having problem sending mail through joomla phpmail

PHP mail() is restricted only for activation emails. You need to configure the mail with an SMTP server (like Gmail or Outlook).

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FOR WHO’S TRYING TO ACCESS WEBMAIL RIGHT NOW: The Roundcube’s interface is now renewed with the latest HTML5 and CSS3 code, and is responsive too, without telling everyone! So you will read and send emails faster and quicker than ever!

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I cannot receive any emails on the email accounts but sent mails are being delivered normally. Please help me with this.

I’m closing this ticket for now because the email issues described in this topic have been SOLVED.

If you are still experiencing any issues with email, please open a new topic in the Hosting Support category and describe the issue, so people can look at your issue specifically.