I am having serious problems when someone wants to contact me from my website. I have discovered that the cause is due to the forwarder use by my domain name host.
My domain host forwards all emails to a Gmail address. Therefore when someone clicks on my email address on my website to send an email, it is sent through my domain host to Gmail. That must be fairly standard.
I have finally discovered that this is a common problem, and that I am not alone. The cause apparently is the Gmail SPF record “v=spf1 redirect=_spf.google.com”. Apparently it overrides the SPF record of my domain host, and I now find well respected contacts - even a firm of solicitors - blocked for no obvious reason by Gmail. Headers contain “mydomain does not designate i.p address as permitted sender”.
I have done a lot of research, and it appears that, although there are work-arounds, they are not a long-term fix, because they have to be regularly changed ! I have learnt that this is common with all the major webmail services like Google, Yahoo, AOL, Hotmail and Outlook, because they are the natural targets for spam. Basically, the recommendation is not to use any of the main players for email, which sounds drastic, but I can understand the logic - spammers will concentrate on the big boys and always find ways to get through, so it becomes a vicious circle.
So can anyone recommend an alternative basic webmail service other than the big boys ? For ten years, I only ever used the email service provided by my ISP, but that gradually became overloaded, unsupported and inaccessible at peak times, so I was forced to find an alternative. Gmail was good until this SPF problem started.
I would be most grateful if anyone has any suggestions for an alternative webmail service ?