ERR_CERT_AUTHORITY_INVALID Cloudflare

Hosting Support
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Hello, I would like to ask for a brief help with this error on my site … NET::ERR_CERT_AUTHORITY_INVALID … site link https://shop.holdingstars.com/ … I am using cloudflare and the code has no url with http, they are all in https like redirects, images, among others … how to solve this problem?

2

@Unfair said:
Hello, I would like to ask for a brief help with this error on my site … NET::ERR_CERT_AUTHORITY_INVALID … site link https://shop.holdingstars.com/ … I am using cloudflare and the code has no url with http, they are all in https like redirects, images, among others … how to solve this problem?

Hi,
Inside the website I saw :
QQRRRRRR

And also the error could be cause because the ceritificate is not issued properly.
Here’s your certificate :

And this is what a VALID CLOUDFLARE Certificate looks like :

Try re-issue the ceritificate or create a origin certificate!

3

The domain name shop.holdingstars.com is not actually pointing to Cloudflare right now. The DNS records look a bit weird, did you set the NS records for the subdomain instead? If so, try to enter the same IP address as the root domain name in there (and delete the NS records) and make sure the orange cloud button is enabled.

4

This domain is already configured directly in the cloudflare and each subdomain is pointing to its respective server through Registry A, and in this case I created the subdomain shop for this server and in cloudflare instead of Registers A I placed the NS of this server and I believe this is the SSL problem, would you have on this server records A instead of NS? If this is not the solution, can you show me the correct form?

5

@Unfair said:
This domain is already configured directly in the cloudflare and each subdomain is pointing to its respective server through Registry A, and in this case I created the subdomain shop for this server and in cloudflare instead of Registers A I placed the NS of this server and I believe this is the SSL problem, would you have on this server records A instead of NS? If this is not the solution, can you show me the correct form?

If you already have the A record for the shop subdomain, just delete the NS records. That should fix the issue.

As a rule of thumb: the cases where you need NS records are extremely rare. If you just want to point a domain name to a hosting provider, you probably don’t want to use them.

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