Website suddenly www.protechtion.in is not working from today. showing error “Error 521 Web server is down”. From yesterday I was faccing problem on yesterday when I was trying to access FTP from Cpanel. Request you please resolve the issue asap.
Sk Sabbir Ali
What is your website’s ip address?
Main Domain IP is 188.8.131.52. When I am pinging protechtion.in showing
Reply from 184.108.40.206: bytes=32 time=51ms TTL=58
Because you are using Cloudflare. Cloudflare protect your original IP from bad people and bots.
When your DNS record is proxied, Cloudflare’s IP will show instead of your IP
Read more about this from Cloudflare
My dear I know that cloudeflare hides the original IP from the hackers. But my problem is another. If you have solution then please share.
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Outage Communication Rules before posting!
Since July 24, 11:00 UTC the website IPs 220.127.116.11 and 18.104.22.168 are down.
We know the following issues occur:
Websites return some kind of Connection Refused or Connection Timed Out error.
FTP and file manager access is not working.
Some control panel features, like Softaculous, also do not work.
At this time, there is no known workaround or fix.
We’re aware of the issue and have notified iFastNet. I’ll update …