Error showing when try to create a new subdomain

Username (e.g. epiz_XXX) or Website URL

epiz_32131036

Error Message

Invalid Domain, please check your input. .4

Other Information

When I try to create a new subdomain it shows " Invalid Domain, please check your input. .4 "
Pls. help me to solve this…

Well…

4 Likes

Could you please describe or give an example of the subdomain which you are trying to add?

If you are trying to add the “support” subdomain
you must use that subdomain section of vPanel
and type “support” in the box
then choose your domain from the bottom of the list.
FYI support@mydomain.com is an email address, not a domain.

7 Likes

I mean support.mydomain.com

What (if any) errors do you get?
Can you share a screenshot of you trying to add the subdomain (before pressing submit)?

1 Like

Invalid Domain, please check your input. .4

Can you?

1 Like

IIRC the “support” subdomain is a reserved keyword and cannot be used. So you may need to use a different subdomain.

5 Likes

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