Error when downloading plugins

Hosting Support
#1

Username (e.g. epiz_XXX) or Website URL

http://parrot-social.infinityfreeapp.com/

Error Message

The uploaded file exceeds the upload_max_filesize directive in php.ini.

Other Information

I get the error when uploading a plugin in WordPress.

#2

Max file size is 10mb.
Extract locally then upload via ftp

2 Likes
#3

Wdym because I am new to this host

#4
  1. Download the plugin zip file to your PC/laptop.
  2. Extract the zip files locally.
  3. Upload via ftp (use Filezilla) the files to “wp-content/plugins” directory
2 Likes
#5

The File Manager doesn’t work, is it a problem or my internet?

Screenshot 2022-07-18 at 4.55.16 pm
Screenshot 2022-07-18 at 4.55.16 pm1366Ă—768 46.2 KB

#6

There is currently an outage

3 Likes
#7

oh yeah i saw that

#8

seems like i have to wait for it to be fixed :expressionless:

#13

the files dont upload
heres a recording

https://imgur.com/a/xcFALrg

#14

You need to do this

Do not use the file manager.

4 Likes
#16

where is that bit @KangJL

#17

Right here.

The online file manager can’t handle more than about 5o files at a time, so 2k+ files is way too many.

Here’s the download link: Download FileZilla Client (filezilla-project.org). Click on the one for macOS from the list.

6 Likes
#18

i found it before you replied, can you close this topic

#19

We don’t “close topics” at requests.

It is better to mark a post as an answer (the one that helped the most and solved your problem, that is).

5 Likes
#20

This topic was automatically closed 4 days after the last reply. New replies are no longer allowed.