Oops… Your server is blocking the access to Freemius’ API, which is crucial for Ashe Pro synchronization. Please contact your host to whitelist api.freemius.com, wp.freemius.com
Error received from the server:(object) array( ‘code’ => ‘28’, ‘message’ => ’ Resolving timed out after 10000 milliseconds’, ‘type’ => ‘CurlException’, )
Other Information
Could you help me to whitelist those 2 websites, sir
Your server is blocking the access TO Freemius’ API
Emphasis mine.
So all the answers about bot protection and SSL certificates may be relevant, because your question is about the connection from your code with us to the API of Freemius, not from Freemium to an API on your website.
Just to be clear: do you get this error on your (WordPress?) website with us, or on a management area at Freemius?
As for the issue itself:
This seems there is a problem looking up the DNS records of Freemius. But they are using Cloudflare nameservers, which are pretty sturdy. It could be a temporary issue with DNS resolution on our end. Do you still get this exact error right now?
Surprizingly the problem is gone for some unknown reason. Thank you for your answer. I really appreciate you guys really care about my problem, even I am still a free user.