No, the password is correct am pretty sure.
I still couldn’t figure this out
I didn’t read your post correctly, @TigerMANEK426 is correct, I think this is related to the server error.
This is a known error.
Please elaborate. We cannot help you if we don’t know more.
From admin in another post:
Can you please try the hostname ftp.epizy.com instead? Or just the IP address 185.27.134.11?
1 Like
That was a specific issue with ftpupload.net being misdirected in DNS. It’s often a result of an error with an anti-malware firewall or network security filter or whatnot. But that never affects the file manager, let alone the control panel.
This issue is clearly different.
Both are working fine from here. Do you still experience this issue? If so, what do you see?
4 Likes
hi,
my website bloxcafe.ml has kept redirecting me to “suspendeddomain.org” but like it has been so much more time since i registered it on IF
This…???
Can you show the CloudFlare dns entry? Are you sure A/CNAME records are correct?
2 Likes
Yes, I am sure.
Nevermind, all i had to do was just to unproxy and… ttl to 2 min…
Im sorry if i wasted ur time
Username (e.g. epiz_XXX) or Website URL
lenoide.rf.gd
Error Message
It appears the document root for the domain name lenoide.rf.gd does not exist, please contact support 89347349288
Other Information
(other information and details relevant to your question)
This is probably related to the server error that all new accounts are experiencing at this time.
2 Likes
I can’t log in to my website and can’t access the file management, hope to know how this is causing people trouble to solve it for me
Welcome @xinhai to the fourm.
Unfortunately, we cannot help you without more details. Please fill out the template that is shown to you when creating a new topic. If this is a new account, it is probably related to the 20+ topics already created on the error.
Thanks.
2 Likes
Most likely this is related to the global issue that is happening at the moment.
Username epiz_28630939
Home directory not available - aborting
Dear support, hello!
I read some older messages about this issue. I created a new account and could’t access the file system. Then, as some threads indicated, I deleted the account and created another one. Same error.
Please, can you help?
Thank you very much!
i have also been experiencing the same issue from this morning. most likely its a system issue and should be fix by the admins soon. so keep checking every hour to see if its working
2 Likes
Yes you are correct, this seems to be a system error with new account creation.
1 Like
It’s working now. Thank you very much!
1 Like
Awesome! Hopefully it will begin working for others soon!