File manager outage, it doesn’t loads

Me,too.
My website IP: 185.27.134.111
My account ID: epiz_25519234

same
i get error in my client
ftp read timed out
on online filemanager it load and load

@renzo123, @PennyWong, @Aydnra1n

Can you please share the full logs from FileZilla?
Thanks!

all websites

Error Message

ftp read timed out
online filemanager load and load

Same here, some missing images on my pages too.

Cloudflare is keeping things alive :pray:

1 Like

For everyone who is posting here.

I cannot figure out what is going on if I cannot see the full logs from this issue.

Thanks

Account manager doesn’t work either, can’t change my password. Also have the same problems logging in to file-manager and FTP

it shows me this in the filezilla:

Estado: Resolviendo la dirección de ftpupload.net
Estado: Conectando a 185.27.134.11:21…
Estado: Conexión establecida, esperando el mensaje de bienvenida…
Estado: Inicializando TLS…
Estado: Verificando certificado…
Estado: Conexión TLS establecida.
Comando: USER epiz_30441547
Respuesta: 331 User epiz_30441547 OK. Password required
Comando: PASS ***************
Error: La conexión superó el tiempo de espera después de 20 segundos de inactividad
Error: No se pudo conectar al servidor

I dont use filezilla so i cant share anything. Now when i try to go to filemamager i am not be redirected and give error that ftp server in invalid

@jmoron, just try to upload something, that is not a fatal error.

@renzo123, unfortunately, I need the logs from FileZilla to diagnose the problem. Can you try downloading and using it?

but I can’t load anything by filezilla and by file Manager, and neither does it load phpmyadmin

Status: Connecting to 185.27.134.11:21…
Status: Connection established, waiting for welcome message…
Status: Initializing TLS…
Status: Verifying certificate…
Status: TLS connection established.
Command: USER epiz_28918604
Response: 331 User epiz_28918604 OK. Password required
Command: PASS ***********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server
530 Login authentication failed
And in File manager it’s just " An unknown error occurred during authentication."

same for me, Connection Timeout

The ftp server seems to be down. So please be patient :slightly_smiling_face:

1 Like

Connecting to FTP server “ftpupload.net” as “epiz_30674401” …
failure (Connection timeout)

I am using sublime text 4 with sftp package. It was working fine before

yeah

not gonna be redirected to control panel

filezilla is fine because I have another page on another server and it connects fine

Having the same problem for the last hour or so. Can’t access cPanel either.

Filezilla log:

Status: Resolving address of ftpupload.net
Status: Connecting to 185.27.134.11:21…
Status: Connection established, waiting for welcome message…
Status: Initializing TLS…
Status: TLS connection established.
Command: USER epiz_30545906
Response: 331 User epiz_30545906 OK. Password required
Command: PASS ************
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Resolving address of [ftpupload.net]
Status: Connecting to 185.27.134.11:21…
Status: Connection established, waiting for welcome message…
Status: Initializing TLS…
Status: TLS connection established.
Command: USER epiz_30458026
Response: 331 User epiz_30458026 OK. Password required
Command: PASS ************
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server