FileZilla borra lo que subo a InfinityFree

He estado algunas horas intentando instalar Prestashop y necesito subir desde Filezilla tres archivos para que se ejecute el instalador, uno de ellos es un archivo Zip y cuando ya están cargados en el hosting y me dirijo a mi dominio para realizar la instalación el asistente de instalación dice que no puede encontrar el archivo zip, entonces lo busco en donde lo subí (htdocs) y el archivo ya no esta.
Ayuda por favor.

Hello there,

First of all this is an international forum meaning you should speak in English, or at least try to use a translator.

I have been trying to install Prestashop for a few hours and I need to upload three files from Filezilla for the installer to run, one of them is a Zip file and when they are already loaded in the hosting and I go to my domain to perform the installation wizard It says it can’t find the zip file, so I look for it where I uploaded it (htdocs) and the file is no longer there.
Please help.

Can you please refer to this KB article regarding your issue:

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