HIDDEN BY MOD
My account that owns the mentioned website was registered with a Google email (
HIDDEN BY MOD), but unfortunately I deleted that email address a long time ago.
I’ve registered this new account in order to write this help request, whether I could prove the fact, that I own the InfinityFree account.
You can still login to your account using your old email and password. Once you login, you should be able to change the email in your account settings.
Please let me know if you have any questions!
Sorry for my poor english, I was trying to say that I forgot the password of the mentioned account (as I said in the title: I don’t have access to the “forgot password” email; so basically InfinityFree sends the password reminder to a Google email, which have been deleted a long time ago.
That is why I am asking for help regarding any type of verification about that fact that I own the account.
HIDDEN BY MOD would be very important for me, please help me someway
My apologies, I must have missed that part.
Unfortunately, due to legal restrictions and requirements, the only way to recover your account is to use the email address, or 2FA if it was set up. If you no longer have access to the email address, and 2FA is not set up or reachable, there is no way to recover your account.
You can try re-creating the account, but I am not sure if Google will allow that.
Mostly what @Greenreader9 said, but without the 2FA part.
2FA doesn’t matter. The first layer of authentication (email+pass) has a primary method (logging in with a password) and a recovery method (resetting the password through email). If one method doesn’t work, you can use the other. If both methods don’t work, you’re out of luck.
We can only identify you through your email address. We have no other way to identify you, because we don’t collect other identifying details because we respect your privacy. So even sending us a government ID doesn’t help because we have nothing to compare it to.
It seems like a long time has passed since you deleted that email
because Google does not even offer the ability to recover that deleted acc.
I hid the specified URL (from “your ex acc”)
so that there are no additional visits
You have one option and that is to not visit that address at all
and if there are no more visits in a certain period of time (longer than 1 month) the system will automatically delete that account
and re-enable the use of that free subdomain
So if you’re lucky
and that address really means a lot to you
you will probably be able to create it (after it expires) again in the new acc - if you have patience and wait.
I count no visitors for the mentioned subdomain, so I have hopes in the problem being finally solved.
Thank you very much for your help.
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