Free SSL Certificates is not working

Hosting Support
1
  • My website URL is: https://nailsio.com
  • What I’m seeing is:
    The CNAME record is not pointing to the right destination.

-I’m using the Free SSL Certificates software

Additional information:

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image1493×599 41.8 KB

Could you please help me? Thank you very much

Nailsio

2

It must be both verified. Once verified you can copy the private key and cetificate in your panel.

1 Like
3

I’m having this issue as well, it started acting up last night. It would do the first one, and when you refresh it’ll flip to www, and so on. I think it maybe on there end.

4

Very odd, I checked your CNAME records earlier today and then I got the same issue. I just checked it again, and everything was valid. Maybe it was just DNS propagation?

2 Likes
5

Hello, I am a brand new user. I’ve successfully requested for an SSL Cert which was issued. In SSL/TSL section - do I push the Configure button or do I wait for the SSL cert to kick on? Reason I ask is because error message when I type in my website;
This site can’t provide a secure connection
www.qilinn.com sent an invalid response.
ERR_SSL_PROTOCOL_ERROR

My existing website is using website builder and I’m not a techie… so I don’t know if I had needed to force visitors to https? (yes, I read the article however, have no idea how to configure following the instructions.

My 2nd question is; when I tried to install WP selecting “https://www.” the response was, “A trusted SSL Certificate was not found”. What do I do?

My plan is to rebuild website using WP in draft mode and take down existing when I hit publish (WP).

Any help and support is much appreciated. My thanks in advance.

6

Admin, I have just removed the Infinity’s name server from my domain because I needed to maintain my current website, while I work on rebuilding website. It’s going to take a while. Please advise.

Thanks

7

Thank you everyone. It was my mistake. I should have waited for at least 24 hours before asking. Thank you for your help Admin and everyone. Visit Nailsio

8

Hey Smith,
Did you copy the private key and the cert and click upload in SSL/TSL section? Try to upload the private key first, then upload the cert later.

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