FTP home directory error

username: epiz_32579137

I tried to go to the ftp manager (zila and monsta file) and it gave an error in the home directory

You are on the IP address 185.27.134.57, which is hosting volume vol18_2.

Your account is currently being migrated to a new, faster storage cluster, as we’ve said in this announcement:

Please have patience, your files will be brought as soon as possible.

6 Likes

I can
image

it keeps giving this error there

it’s also giving base date error in wordpress. it’s in wp-config.
but then I’m not able to open the files, to go to wp-config. can you fix it for me?

(translated by MOD)

@rocharts please speak English

inglês: it is also giving base date error in wordpress. it’s in wp-config.
but then I can’t open the files, go to wp-config. can you fix this for me?

image

this error

Again, your account is currently being migrated. It’s normal to experience issues because of this. We’re doing our best to make sure these issues are resolved as soon as possible, but please have patience while we’re working on this.

No need to build an exhaustive list of all issues you are experiencing. They are likely all related to the storage migration, and even if they aren’t, it’s hard to troubleshoot because of the migration.

Please just have patience. It’s all you can do at this point. If you have a relevant question about the migration, please ask it in the outage topic.

4 Likes