I`m trying to update my plugins however my WP is asking to confirm my FTP but everytime tried appeared error message. Could u guys help me with this issue?
Error Message: Could not find WordPress content directory (wp-content)
What’s the error message? I don’t see anything styled as such in the screenshot, and I can’t read whatever language is in the screenshot (Spanish?) so I don’t know what it says.
Well, I see that your domain name is pointing to an iFastNet premium hosting IP address. This means that:
Your FTP hostname won’t be ftpupload.net. That’s only for free hosting, premium hosting is different.
If you have any issues, you can just contact iFastNet for help. You’re paying them for it, after all.
I doubt that. That outage involves the related sites being down too, which this site clearly isn’t.
Hi,
The language is (Portuguese Brazilian) rss. Probably the problem is because my FTP changes sinse I went premium, but I didn`t know that I should contact them isnstead. I apologise my mistake and apreciat for the help anyway.
Yes! If you have premium, contact them. You pay money to be able to ask questions to a paid support team, so use that amazing part or your membership!
Thanks