Corporate networks may block port 21. Try at a friends house instead.
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Just to state clearly: I think it’s very unlikely that this is an issue caused by our FTP server. If the FTP server was down, everyone here would be reporting issues. But right now, it’s just you, so it’s most likely to be something on your end.
These issues are usually caused by a network block, firewall or virus scanner, but I have no idea what kind of devices or networks you’ve tested or how they’ve been configured, so I can’t say for certain. So the bulk of figuring out this issue is on you, because the issue seems to be limited to you.
One thing you could try is to see if you can establish a connection to another FTP server. Could you try connecting with FTP to the hostname sv33.ifastnet11.org? That’s a premium server. You won’t be able to login, but you will be able to verify if this is an issue in connecting with our FTP server or with all FTP servers. In other words: do you get an authentication error or a connection error when connecting to that FTP server?
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Yes, but when you enter information, what kind of error do you get? Can you share the FileZilla logs when trying to connect to that domain?
Here’s the log for that one…
2022-04-22 16:47:42 3356 1 Status: Resolving address of sv33.ifastnet11.org
2022-04-22 16:47:42 3356 1 Status: Connecting to 82.163.176.63:21…
2022-04-22 16:47:42 3356 1 Status: Connection established, waiting for welcome message…
2022-04-22 16:47:43 3356 1 Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
2022-04-22 16:47:43 3356 1 Response: 220-You are user number 2 of 80 allowed.
2022-04-22 16:47:43 3356 1 Response: 220-Local time is now 17:47. Server port: 21.
2022-04-22 16:47:43 3356 1 Response: 220-This is a private system - No anonymous login
2022-04-22 16:47:43 3356 1 Response: 220-IPv6 connections are also welcome on this server.
2022-04-22 16:47:43 3356 1 Response: 220 You will be disconnected after 15 minutes of inactivity.
2022-04-22 16:47:43 3356 1 Command: AUTH TLS
2022-04-22 16:47:43 3356 1 Response: 234 AUTH TLS OK.
2022-04-22 16:47:43 3356 1 Status: Initializing TLS…
2022-04-22 16:47:53 3356 1 Status: TLS connection established.
2022-04-22 16:47:53 3356 1 Command: USER anonymous
2022-04-22 16:47:53 3356 1 Response: 331 User anonymous OK. Password required
2022-04-22 16:47:53 3356 1 Command: PASS *********************
2022-04-22 16:47:56 3356 1 Response: 530 Login authentication failed
2022-04-22 16:47:56 3356 1 Error: Critical error: Could not connect to server
I also just logged in to two other FTP sites with no issues. But with this one it still shows:
2022-04-22 16:48:55 8228 1 Status: Resolving address of ftpupload.net
2022-04-22 16:48:55 8228 1 Status: Connecting to 185.27.134.11:21…
2022-04-22 16:49:15 8228 1 Error: Connection timed out after 20 seconds of inactivity
2022-04-22 16:49:15 8228 1 Error: Could not connect to server
2022-04-22 16:49:15 8228 1 Status: Waiting to retry…
2022-04-22 16:49:20 8228 1 Status: Resolving address of ftpupload.net
2022-04-22 16:49:20 8228 1 Status: Connecting to 185.27.134.11:21…
2022-04-22 16:49:40 8228 1 Error: Connection timed out after 20 seconds of inactivity
2022-04-22 16:49:40 8228 1 Error: Could not connect to server
No, multiple computers on the same network, EXCEPT for the one at Starbucks, which someone said shouldn’t count. I’m going to try on another home network when I can.
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