FTP Not Connecting

[2007Chester]

Hello! I just registered and made a hosting, but I can’t connect via FTP, FileZila writes that I have a wrong password. I enter the password from the FTP details section and tried to change it, but nothing helps. What should I do?

Finding the IP address for ftp.epizy.com
Status: Connecting to 185.27.134.11:21…
Status: Connection established, waiting for prompt…
Answer: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Answer: 220-You are user number 343 out of 6900 allowed.
Answer: 220-local time is now 04:58. Server port: 21.
Answer: 220 - This is a private system - Anonymous login is prohibited
Answer: 220 You will be disconnected after 60 seconds of inactivity.
Command: AUTH TLS
Answer: 234 AUTH TLS OK.
Status: Initializing TLS…
Status: Verifying certificate…
Status: TLS connection established.
Team: USER epiz_33172676
Answer: 331 User epiz_33172676 OK. Password required
Team: PASS ***********
Response: 530 Login authentication failed
Error: Fatal error: Unable to connect to server

[Greenreader9]

@2007Chester

Response: 530 Login authentication failed

You are using the wrong password. Make sure to use the password under “FTP” in the client area.

[2007Chester]

I see what is written there. I enter the correct password, but FileZila writes that it is not.

[Greenreader9]

@2007Chester

I enter the correct password

Try clicking “Edit Settings” in the client area and resetting the accounts password. Wait 5 minutes, then try again with the new password.

[2007Chester]

@Greenreader9

Try clicking “Edit Settings” in the client area and resetting the accounts password. Wait 5 minutes, then try again with the new password.

Tried, didn’t help.

[Admin]

Please see this topic:

Help, I cannot connect to FTP

Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

Specifically, if your password isn’t accepted, please reset the password from the client area, then login to the control panel once. That should enable FTP access again.