FTP troubles

~ Username: epiz_28631290;
~ Domain: killerguri.pt;

Hello! Well, I’m trying to create my first website on InfinityFree, but I’m having some problems with FTP. I cannot connect to FTP due to error 421 (“Home directory not available”). I was wondering how I can solve this, I tried to recreate an account but it didn’t.

Note: I am using the custom domain “killerguri.pt”.

2 posts were merged into an existing topic: ERRROR MESSAGE: 421 Home directory not available - aborting