Getting started with your premium hosting account

Did you just upgrade your website to premium hosting? Awesome! To make the most of your upgrade, here are some things you need to know.

You are now a customer of iFastNet

InfinityFree is a free website hosting provider, sponsored by iFastNet. InfinityFree does not provide any premium hosting services. The premium hosting services advertised on InfinityFree’s website and panels is provided by a different company, iFastNet.

So if you have any questions about the premium hosting, the status of your order or how to use it, you can ask iFastNet’s support staff. You can contact iFastNet through their own support portal at https://support.ifastnet.com/

Note that you’ll need to create a separate account for the support portal. The logins are not linked to the InfinityFree client area or iFastNet billing portal.

iFastNet can migrate your website

iFastNet’s premium hosting system is mostly separate from InfinityFree’s free hosting service. This has a couple of consequences:

  • Your InfinityFree accounts remain untouched originally. Purchasing a premium account doesn’t automatically change anything regarding your website.

  • Free hosting accounts are not upgraded in-place. You can have free and premium accounts at the same time without any issues.

  • Your websites are not automatically moved to premium hosting. You’ll have to move your website yourself or ask iFastNet to migrate it for you.

In order to enjoy the features of premium hosting, your website needs to be migrated to iFastNet’s premium servers. iFastNet can migrate your website at any time, even if the account is suspended.

To have your website migrated to premium hosting:

  1. Open an account on iFastNet’s support portal: https://support.ifastnet.com/ (note that you may have to create a new account)

  2. Open a new support ticket, be sure to submit the domain name of your new account and the invoice number of your premium order.

  3. In your message, clearly state that you would like to have your website migrated from free hosting.

  4. Include the username of the free hosting account you would like to move (e.g. epiz_12345678).

  5. Submit the support ticket and wait for iFastNet to migrate your website.

Note that after the migration has completed, it can still take a few hours for your website to work again due to DNS caching.

3 Likes
Payment to upgrade account was successful but account wasn't upgraded
IfastNet
How to resolve account suspension WITHOUT buying premium
My account is Temporarily Suspended
Consultation premium host account
I have payed for premium hosting on my account but nothing changed
Account Updgrade
Transfer my website from infinityfree to ifastnet host
Site not opening through airtel Network
Upgraded to Premium but features not available
Website suspended after to buy
No response from subprocess (cpanel (cpanel)): The subprocess reported error number 122 when it ende
Account Suspended
iFastNet hosting
Connect premium to infinityfree
Upgraded free account to Super premium hosting, I/O Limit still hit
I was paid already, when my plan has change?
Account not upgrading
Free SSL not working for www
Upload database
Suspended - support ticket closed
Suspended website
My account has been suspended due to too many visits I then purchased a price plan. Through you, I u
Not getting premium services
How to go from infinity free to ifastnet?
Website won't update to new files
My website does not load. It says that my appache process came to limit
Mail not working, despite me upgrading
Just Paid My Superpremium bill, now my account is suspended due the http flood
What on earth are you admins doing to my accounts
What on earth are you admins doing to my accounts
Website randomly gone
How to upgrade from profreehost?
Elementor Pro activation failed
Cpanel didn't change when I upgrade
Moving domain to Ifast
Not able to upload a zip file
Premium Hosting
Send Email via PHP failed
Upgrading To A Plan (Currently Using Free)
What does "Most Server Power" in Ultimate Premium mean?
Paid Hosting
Suspenden Domain
I cannot access Premium features
Migrating from infinity free domain to a custom domain
Ifastnet Premium
Users cant login after page refreshed
Migration to iFastNet
I upgraded my account and it's been more than two days and my website hasn't worked yet
Wp-admin 404 not found
iFastNet Premium Hosting or buying a domain?
Steps after buying premium
Account Upgrade
Installing xenforo